This chart represents the number of requests to delete, requests to know, and requests to opt out of future sales received between January 1, 2023 to December 31, 2023.
NOTE: For fraud purposes, consumers are required to click on a confirmation link sent to their email address after making a CCPA request. Some consumers failed to click on the confirmation link before the expiration date. Additionally, some consumers made multiple CCPA request submissions while their initial requests were still pending. Those subsequent requests were closed. These consumer requests (i.e., expired links and multiple requests) are captured in the number of CCPA requests received category.
Albertsons Companies understands how important privacy is to our customers. We continue to refine and enhance our process to improve access and response times to data subject rights requests.
Consumer Request to Know
- Received –3751
- Fulfilled – 3609
- Denied* –142
- Mean Number of Days to Respond – 34 days
Consumer Request to Delete
- Received –13734
- Completed – 12898
- Denied* –836
- Mean Number of Days to Respond – 41 days
Consumer Request to Opt-Out of Future Sales
- Received –6081
- Completed – 6081
- Denied* – 0
- Mean Number of Days to Respond – 7 days
Consumer Request to Correct - 0 (does not include standard account updates)
Current or Former Employee/Contractor/Applicant Request to Know
- Received –204
- Completed – 135
- Denied* – 69
- Mean Number of Days to Respond – 44 days
Current or Former Employee/Contractor/Applicant Request to Delete
- Received –61
- Completed – 38
- Denied* –23
- Mean Number of Days to Respond – 30 days
Client or Vendor Employee (B2B) Request to Know
- Received –11
- Completed – 0
- Denied* –11
- Mean Number of Days to Respond – 33 days
Client or Vendor Employee (B2B) Request to Delete
- Received –7
- Completed – 0
- Denied* –7
- Mean Number of Days to Respond – 40 days
*This includes requests that were denied due to one of the following reasons: 1) requests denied as duplicates or 2) requests denied due to valid CCPA exemptions.