CONSUMER HEALTH DATA PRIVACY POLICY (CT, NV, WA)

Effective Date: March 31, 2024

This policy (“CHD Privacy Policy”) supplements Albertsons Privacy Policy and applies to “Consumer Health Data” for residents of Connecticut, Nevada, and Washington.  As a refresher, we are Albertsons Companies (“Company,” “we,” “us,” and “our”). Our banners serve customers, guests, and patients across the United States. 

You’ve come to the right place if you want to know more about Consumer Health Data and our use of it. This CHD Privacy Policy was drafted to help our customers, patients, and guests understand this newly defined type of personal data and how we process it.

Like our delicious Signature Ice Cream, personal data comes in many flavors. This policy applies only to Consumer Health Data, that is, any information that connects you to a specific health status unrelated to you as a patient of our pharmacy (i.e., patient records, use of pharmacy-related services, etc., are not Consumer Health Data). 

Consumer Health Data We Collect

While we collect personal data to provide our services, to understand your shopping preferences, and to personalize your shopping experience, we do not use this information to identify or associate you with a specific health status. But as you navigate our website or mobile app, you will still see ads or product recommendations, some of which are products you may find on our pharmacy shelves (cold & allergy, pain relief, supplements, etc.). These recommendations are generally due to similarities with a product search or past purchases and not because we have inferred or created a profile linking you to a specific health status. For example, if you search for prenatal vitamins, we may show you recommendations for similar products, but we do not tag you as pregnant in our systems. 

Likewise, while we do not use product and transactional information to identify a specific health status, we understand that some product categories may need a little extra care. We removed advertising-related cookies from those product pages for specific product categories that we self-identified within that grouping. But that does not mean you are left with just crumbs, as we still need cookies that help with website performance, functionality, and analysis for our business.

For more information on our data collection, use, and sharing practices for advertising, see Advertising in the Albertsons Privacy Policy.

We do offer Sincerely Health, a health and wellness web and mobile app experience, but how you engage with it and the amount of data you choose to share is up to you. If you decide to use Sincerely Health, the information shared may include:

  • Survey responses to questions about your daily behaviors and lifestyle to measure your health score and offer a personalized experience.
  • Details such as health and activity data to maximize your app features if you choose to connect your health tracker.

Sources of Consumer Health Data

If you use Sincerely Health, we collect Consumer Health Data directly from you and from third parties that you link with Sincerely Health.

Why We Collect and Use Consumer Health Data

We collect and use Consumer Health Data to provide the requested features and functionalities within the Sincerely Health experience. 

Sharing Consumer Health Data

We may disclose Consumer Health Data to our service providers and processors to provide the features and functionalities offered by the Sincerely Health experience and to help provide a requested product or service. 

Third Parties With Whom We Share Consumer Health Data

We do not sell or share Consumer Health Data with third parties unless we obtain your consent or believe that doing so is necessary to comply with the applicable law or respond to valid legal process. For example:

  • Legal Process and Emergency Response. We may disclose Consumer Health Data if we have a good-faith belief that it is necessary or authorized under the law or to protect our customers, the public, or our business.
  • Certain Business Transfers. Consumer Health Data may be disclosed as part of a corporate business transaction, such as a merger, acquisition, or joint venture, or for the financing or sale of Company assets and could be transferred to another party as one of the business assets in such a transaction. It may also be disclosed in the event of the company’s insolvency, bankruptcy, or receivership.

How to Exercise Your Rights

You have choices when it comes to your Consumer Health Data. This includes the ability to ask for access to the information we have collected about you or to ask us to delete your Consumer Health Data, subject to certain exceptions. If you want to exercise any of these options, you can submit a request here. You can also delete your consumer health data in Sincerely Health by going to your Sincerely Health account settings and clicking on the privacy center.

If your request to exercise a right is denied, you may appeal that decision by clicking the appeal link in our denial communication or by contacting us at privacyoffice@albertsons.com. 

  • Washington Residents:  If your appeal is unsuccessful, you can contact the Washington State Attorney General to submit a concern or lodge a complaint at www.atg.wa.gov/file-complaint.