Prioritizing the safety of our associates, customers, and communities

 

As we all navigate this public health crisis together, Albertsons Companies is doing everything we can to prioritize the health and safety of our associates, customers, and communities, and to ensure our customers have access to the food, medications, and other essential goods they need at this critical time.

We have consistently followed all CDC guidelines and have been regularly updating our policies and communicating to our teams throughout this crisis. Our stores recently implemented a number of safety measures, including:

Enhanced social distancing through one-way traffic: Stores have places directional arrows on the floors to promote one-way foot traffic through stores, including up and down aisles. This is in addition to decals already on the floor marking off 6-foot spaces at the checkstands and other areas that can cause lines to form like our deli, bakery, meat, seafood and pharmacy departments.

Limited store occupancy: To further promote social distancing, many stores are limiting how many customers are allowed in at one time.

Health screenings: We have posted signs at entrances and in back rooms that ask everyone to perform a self-screening prior to shopping or clocking in. The signs ask associates, customers, and vendors to stay home if:

  • A member of their household has been diagnosed with or is suspected to have COVID-19, or
  • They have symptoms, including a cough, fever, shortness of breath, sore throat, diarrhea, nausea, or chills and body aches
Dedicated cleaning staff: To maintain enhanced cleaning and disinfecting, our stores have assigned associates to positions exclusively responsible for cleaning surfaces throughout the stores.

Masks for all store associates: We have sourced masks for all store associates. As a reminder, the CDC continues to recommend social distancing of at least six feet, even while wearing masks.

These precautions are in addition to additional measures that were already in place, including:

  • Installing Plexiglas sneeze guards at check stands.
  • Placing social distancing posters and floor markers in the stores.
  • Pausing self-service operations like soup bars, wing bars, and salad bars.
  • Enhancing measures to clean and disinfect all departments, restrooms, and other high touch points of the store throughout the day.
  • Making cart wipes and hand sanitizer stations available at key locations within the store for customers’ convenience.
  • Ensuring that store associates are able to wash their hands at least one time per hour and stay home if they feel sick.
  • Waiving fees for pharmacy prescription delivery.
  • Modified store hours to give our associates time to restock the shelves, and allow them to care for themselves as well.
  • Reserving special times for seniors and other vulnerable shoppers who must leave home to obtain their groceries.
  • We ask our non-senior and non-at-risk customers to avoid shopping at these times.